Telework And Telecommuting

40,00EUR

Working in a home office requires a unique set of skills. Teleworkers or virtual employees have additional challenges created by not being in a centralized office. Communication issues alone make it a challenging job, and recognizing these challenges will help participants become great teleworkers.

Through Telework And Telecommuting, participants will see a great improvement in their performance and well-being. Being a teleworker does have the advantages of flexible schedules, no commute, and saving the company money. Participants will establish the additional skills needed to be successful in their work from home environment.

Course Outline
Module One: Getting Started

Module Two: Core Skills Required

  • Self-Management
  • Time Management
  • Organizing and Planning
  • Communication
  • Case Study
  • Review Questions

Module Three: Self-Management (I)

  • Solving Problems on Your Own
  • Being and Staying Motivated
  • You Have More Freedom, Don’t Abuse It
  • You and Only You are Accountable
  • Case Study
  • Review Questions

Module Four: Self-Management (II)

  • Recognize and Remove Bad Habits
  • Reflect on Mistakes, and Learn from Them
  • Establish Good Habits
  • Be Assertive With Yourself
  • Case Study
  • Review Questions

Module Five: Time Management (I)

  • Build a Little Flexibility Into Your Schedule
  • Identify and Remove Time Wasters
  • Working with Time Zones
  • Using Free Time Wisely
  • Case Study
  • Review Questions

Module Six: Time Management (II)

  • The Urgent/Important Matrix
  • Setting and Sticking to Deadlines
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Recognize When You are Procrastinating
  • Case Study
  • Review Questions

Module Seven: Organizing and Planning (I)

  • Plan for Additional Stress
  • When to Seek Help
  • Being Proactive – Not Reactive
  • Establish Priorities and Attainable Goals
  • Case Study
  • Review Questions              

Module Eight: Organizing and Planning (II)

  • Setting Up Your Home Office
  • Remove Unneeded or Distracting Items
  • When Technology Fails
  • Develop a Normal Working Day
  • Case Study
  • Review Questions

Module Nine: Communication (I)

  • Stay in the Loop               
  • Use the Correct Medium
  • Be Clear and to the Point
  • Virtual Communication Can Be Impersonal
  • Case Study
  • Review Questions              

Module Ten: Communication (II)

  • Open and Frequent Communication
  • Share Your Information
  • Have a Collaborative Attitude
  • Setting Expectations with Family and Friends
  • Case Study
  • Review Questions

Module Eleven: Additional Challenges

  • Building Trust and Rapport
  • Feeling Isolated               
  • Always in the Office
  • Lack of or Less Feedback
  • Case Study
  • Review Questions

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